How we supply
One contact person from the first question to the last pallet. Nothing ships until your team has the papers it needs.

From enquiry to your warehouse
Five stages, one contact person. At each stage your team receives the papers it needs before the next one starts.
- 1
Enquiry
Send the material, grade, quantity and destination. Price and lead time come back within one working day.
You receive
- Quotation
1 document in hand
- 2
Documents and sample
Your QC reviews the source before anything is signed, with a sample if the method needs one.
You receive
- Specification
- Recent COA
- GMP certificate
4 documents in hand
- 3
Approval and contract
Once QA approves the source, quantity, Incoterms and payment terms go into one contract.
You receive
- Sales contract
- Proforma invoice
6 documents in hand
- 4
Release and dispatch
Packs, labels and seals are checked against the lot documents before the cargo leaves Sohar.
You receive
- Lot COA
- Commercial invoice
- Packing list
- Bill of lading
- Certificate of origin
11 documents in hand
- 5
Arrival and repeat
We follow the cargo to your warehouse and hold the same source for your next order.
Then
- Same source next time
The first message
What helps us quote fast, and what comes back to you.
You send us
- Material name and grade
- Quantity and delivery schedule
- Destination port
- Your specification, if you have one
We send back
- Price and lead time
- The source file for your QA review
- A sample, if your method needs one
- A draft contract once QA approves